Abuse means either harming someone or not ensuring that someone isn't harmed. Abuse or neglect can happen within a family or an organisation, by people who are familiar, or less often by a stranger.
If the individual is in direct danger, call the police immediately - 999.
Get help by ringing one of the Teulu Môn officers on Tel - 01248 725 888.
(Out of hours: 01248 353551)
What information will I need to share?
What is the nature of your concern and what led to it?
What is the victim's name, date of birth, address and family details? (if known)
Who has caused you this concern, and are there any other witnesses?
What happens next?
Your call will be logged and information about the individual will be checked to see whether they are familiar.
Information will be collected from other agencies that might have links to the individual.
On the basis of this information, a decision will be made whether or not to investigate your concern.
This could lead to rigorous steps take to safeguard the individual from suffering further harm.